Clutch Mindset
NetSuite Consulting Services

Last Updated: April 27, 2026

1. Introduction

Clutch Mindset (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our NetSuite consulting services, or interact with us in any capacity.

By using our services or accessing our website, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services or website.

2. Information We Collect

2.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

• Full name
• Email address
• Phone number
• Company name and job title
• Mailing address
• Billing and payment information
• NetSuite account credentials (when necessary for service delivery)
• Any other information you choose to provide

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Device type and identifiers
• Pages visited and time spent on pages
• Referring website or source
• Date and time of visit
• Clickstream data

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. These technologies help us:

• Remember your preferences
• Understand how you use our website
• Improve user experience
• Analyze website traffic and performance
• Deliver relevant content and communications

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

2.4 Information from Third Parties

We may receive information about you from third-party sources, including:

• Business partners and referral sources
• Marketing and advertising partners
• Publicly available databases
• Social media platforms (if you interact with us through these channels)
• NetSuite and Oracle (in connection with partnership activities)

2.5 Client System Data

In the course of providing NetSuite consulting services, we may access data within your NetSuite environment and connected systems. This data is processed solely to deliver the services outlined in your Statement of Work and is subject to strict confidentiality obligations.

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

• Provide NetSuite implementation, customization, and consulting services
• Communicate with you about projects and deliverables
• Process transactions and send related information
• Provide technical support and training

Business Operations

• Manage client relationships and accounts
• Process payments and invoicing
• Maintain records and documentation
• Comply with legal and regulatory requirements

Communication

• Respond to inquiries and requests
• Send administrative information and updates
• Provide newsletters, marketing materials, and promotional content (with your consent)
• Notify you of changes to our services or policies

Improvement and Analytics

• Analyze website usage and performance
• Improve our services, website, and user experience
• Develop new features and offerings
• Conduct research and analysis

Security and Protection

• Protect against unauthorized access and fraud
• Enforce our terms and conditions
• Comply with legal obligations
• Protect the rights, property, and safety of Clutch Mindset and others

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

• Cloud hosting and storage providers
• Payment processors
• Email and communication platforms
• Analytics and marketing tools
• Professional advisors (legal, accounting, etc.)

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Partners

We may share information with NetSuite/Oracle and other technology partners as necessary to deliver services or maintain our partnership status.

4.3 Legal Requirements

We may disclose information if required to do so by law or in response to:

• Court orders or subpoenas
• Government or regulatory requests
• Legal process or litigation
• Protection of our legal rights

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

4.5 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
• Provide services and maintain client relationships
• Comply with legal, accounting, and regulatory requirements
• Resolve disputes and enforce agreements

When information is no longer needed, we will securely delete or anonymize it. Specific retention periods include:

• Client project records: Seven (7) years after project completion
• Financial and billing records: Seven (7) years for tax and accounting purposes
• Marketing and communication preferences: Until you opt out or request deletion
• Website analytics data: Twenty-four (24) months

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Technical Safeguards

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Firewalls and intrusion detection systems
• Regular security assessments and updates

Organizational Safeguards

• Employee training on data protection
• Access limited to authorized personnel on a need-to-know basis
• Confidentiality agreements with employees and contractors
• Incident response procedures

Third-Party Security

• Due diligence on service provider security practices
• Contractual requirements for data protection
• Regular review of third-party compliance

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

7.1 Access

You have the right to request a copy of the personal information we hold about you.

7.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

7.4 Portability

You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

7.5 Opt-Out

You have the right to opt out of:

• Marketing communications (click “unsubscribe” in any email or contact us)
• Sale of personal information (we do not sell your information)
• Targeted advertising
• Certain automated decision-making

7.6 Restriction

You have the right to request restriction of processing in certain circumstances.

7.7 Objection

You have the right to object to processing based on legitimate interests.

7.8 Exercising Your Rights

To exercise any of these rights, please contact us using the information in Section 12. We will respond to your request within thirty (30) days or as required by applicable law. We may need to verify your identity before processing your request.

8. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know
You may request information about the categories and specific pieces of personal information we have collected, the sources of that information, the purposes for collection, and the categories of third parties with whom we share it.

Right to Delete
You may request deletion of your personal information, subject to certain exceptions.

Right to Correct
You may request correction of inaccurate personal information.

Right to Opt-Out
You may opt out of the sale or sharing of your personal information. Clutch Mindset does not sell personal information.

Right to Limit Use of Sensitive Information
You may limit the use of sensitive personal information to purposes necessary for providing services.

Non-Discrimination
We will not discriminate against you for exercising your privacy rights.

To submit a request, please contact us at privacy@clutchmindset.com or call [Your Phone Number]. You may designate an authorized agent to submit requests on your behalf.

9. International Data Transfers

Clutch Mindset is based in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

We take appropriate measures to ensure that international data transfers comply with applicable laws, including:

• Standard contractual clauses
• Data processing agreements
• Compliance with applicable data protection frameworks

By using our services, you consent to the transfer of your information to the United States and other jurisdictions.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that we have collected information from a child, we will promptly delete it.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Third-party services we may link to or integrate with include:

• NetSuite and Oracle websites
• Social media platforms (LinkedIn, Twitter, etc.)
• Payment processors
• Scheduling and communication tools

We are not responsible for the privacy practices of third parties.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Clutch Mindset

Privacy Officer
Email: info@clutchmindset.com
Phone: 512-593-6144
Address: 5900 Balcones Drive, Suite 21618, Austin, Texas 78731

We will respond to your inquiry within a reasonable timeframe.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the “Last Updated” date at the top of this policy
• Post the revised policy on our website
• Notify you of material changes via email or prominent website notice

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

14. Additional Disclosures

14.1 Do Not Track Signals

Some browsers have a “Do Not Track” feature that signals websites not to track your online activities. Our website does not currently respond to Do Not Track signals. You can manage your tracking preferences through browser settings and opt-out tools.

14.2 Analytics Services

We use analytics services such as Google Analytics to understand website usage. These services may collect information about your online activities over time and across different websites. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

14.3 Marketing Communications

If you have opted in to receive marketing communications, you can opt out at any time by:

• Clicking the “unsubscribe” link in any marketing email
• Contacting us at info@clutchmindset.com
• Updating your communication preferences in your account settings

Please note that even if you opt out of marketing communications, we may still send you transactional and administrative messages related to your account or services.

14.4 NetSuite Environment Access

When we access your NetSuite environment to provide consulting services:

• Access is limited to authorized personnel assigned to your project
• We use secure methods to access your systems
• We do not retain copies of your business data beyond what is necessary for service delivery
• All access is logged and auditable
• Upon project completion, we remove our access credentials and delete any local copies of your data

15. Consent

By using our website or engaging our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

If you are providing information on behalf of a company or organization, you represent that you have the authority to bind that entity to this Privacy Policy.

© 2026 Clutch Mindset. All rights reserved.